Q&A

The Pets Scan by AO Scan Technology is a scan specifically created for your pets!

(1) Can I add supplements and therapies for my pet?

• Not at the moment, but this is something that’s already in the works! We’re excited to make this available for your pets in the near future! In the meantime, please do not add your pets’ supplements in the “Supplements/Therapies” library for humans. The algorithms for pets are different than the algorithms for humans; this may skew your scan results and won’t show the most accurate scan information.

(2) Which scans are available for pets currently?

• Right now, the scan available for pets is Vitals Pet Scan. In the Vitals Pet report, you will see Pet Harmonics at the top of the report, which is one of the newest features for pets! Pets Harmonics is the Inner-Voice version for pets. We’re working on adding more scans for your pets, such as Comprehensive and others. We’ll continue to update you with new additions to AO Scan Technology, so stay tuned!

(3) Is the Pet Scan available for all pets and animals?

• Currently, the Vitals Pet Scan is only available for dogs, cats, and horses. As the Vitals Pet Scan develops and the correct anatomies of other animals are added to the program, the scan will become available for more species.

(4) Does my pet need to use the headset (Bone Conduction Transducers) when doing Vitals Pet Scan or Pet Harmonics?

• No, the headset transducers are not necessary when conducting a Vitals Pet Scan on your pet.

(5) How do you create a pet profile in the AO Scan program?

• On the home screen of AO Scan, click on the button that has your name at the top of the screen (your profile).

• A dropdown menu will appear. Select the ‘Pets/Animals’ option.

• Next, click on the plus sign ‘+’ next to the ‘Pets & Animals’ title.

• You will be directed to a new page where you will need to input the information of the pet or animal you want to add.

• Enter the name of the pet or animal.

• Select the species. If your pet is a dog, cat or horse, and your pet is a mixed breed pet, you may select up to five breeds to make their profile as accurate as possible. If your pet is not a dog, cat or horse, select the ‘other’ option and specify their species in the box below.

• Select the gender.

• Enter the birth month and year of your pet or animal. You may also use the month and year of the adoption of your pet if you do not know their birthdate.

• Enter the pet ID. If you have purchased Solex’s Negative Ion Pet Collars, you will find the ID on the blue tag.

• You will need to take or upload a photo of the pet or animal you are creating the profile for. You can capture the photo by tapping on the photo box. You may also upload a photo in your photo library by selecting the ‘Upload’ button.

• Select ‘Save’ when done.

(6) What do I use as an ID number for my pet’s profile in the scanner? To create a profile for your pet, you need an ID number.

Here are our top three recommendations:

• A negative ion collar from Solex. Not only will your pet receive the benefits of the negative ions and Si Bin from the collar, but it also includes an ID number for your pet’s profile.

• If your pet has a microchip, use that number for the ID.

• Create a unique ID number by using the pet’s date of birth, followed by the first initial in the pet’s name. Ex) My dog Champ was born on January 1, 2020. His ID would be 01012020C.

(7) Can I still use AO Scan Technology for my animals/pets that are not dogs, cats, or horses?

• Yes, there are a few features/scans that we definitely recommend! Some great options we suggest are Broadcasting, which is found in SEFI, and Quick Scan.